Effective Date: 04 May, 2025

At Ziora, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us or visit our website.

1. Information We Collect

• Your name, email, shipping & billing address
• Phone number (if provided)
• Payment information (handled securely via third-party gateways)
• Order history and preferences
• IP address, browser type, device info, and cookie data

2. How We Use Your Information

Your information is used to:

• Fulfill and ship your orders
• Send order confirmations and updates
• Respond to support requests
• Improve your experience on our site
• Share exclusive offers (only if you opt-in)

We never sell or rent your personal data to third parties.

3. Cookies

Ziora uses cookies to:

• Maintain your shopping cart
• Understand site usage through analytics
• Personalize your browsing experience

You can disable cookies in your browser settings anytime.

4. Third-Party Services

We may use secure third-party services such as:

• Payment processors (e.g., Stripe, PayPal)
• Email marketing platforms (e.g., Klaviyo, Mailchimp – opt-in only)
• Analytics tools (e.g., Google Analytics)

These services may use anonymized data to help us improve performance.

5. Your Rights

You have the right to:

• Access your data
• Request changes or deletion
• Opt out of marketing emails at any time

📩 Contact us at support@ziora.store

6. Data Security

We use industry-standard encryption (SSL), secure servers, and restricted access to protect your personal data.

7. Children’s Privacy

Our products are made for babies, but our website is intended for adult use. We do not knowingly collect data from children under 13.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted here with the updated effective date.

📧 Questions?

Feel free to reach out anytime at support@ziora.store